Posted:
Mon Feb 07, 2005 6:55 pm Post subject:
Re: cancel netzero but read this first - find an isp first
cancel netzero internet wrote:
Before cancelling netzero please read this! This is what a friend emailed me:
Before you cancel your Net Zero account, you'll probably want to sign up for a new Internet service first. This way you'll have the convenience of signing up for the new ISP online, and you'll be able to email everyone your new email address before your NetZero service cancellation.
I am a big fan of The ISP Guide and The ISP Guide Forum, so I will suggest you Search For ISP thru The ISP Guide. I really think the best way to find an ISP is thru here and support this forum.
Also I want to thank the wonderful people of this forum. Because of you guys I have found answers to many of my problems.
Use our easy ISP Search to find a great new ISP in your area. After you select an ISP and sign up, cancel netzero.
Posted:
Sat Mar 19, 2005 7:05 am Post subject:
Re: netzero cancel
chrisdaddy wrote:
I had this same problem. And here is what I found on another site as far as how to cancel netzero:
To cancel your NetZero account, call NetZero at 1-866-841-1442. This number is for account cancellations/billing only. You may also Cancel your Account Online http://account.netzero.net/cancel/.
When you try to cancel an NetZero account, they typically try to convince you to keep the account by offering incentives. They often offer free months of service if you don't cancel.
I have got 2 months free so far from netzero... hopefully netzero will become like aol and offer months and months for free.. its just silly how aol offers it..
I'm steamed at Netzero's approach at customer retention. They provide 1-800-851-7908 as their number to cancel an account with them. After repeatedly calling and waiting 30+ minutes for each call, they abruptly disconnect the call by simply forwarding the call then having someone pickup and hangup without answering. If someone out there can provide a better solution to cancelling a netzero account please help!
Cancel NetZero alwyas a tedious thing. I tried to contact them using following number many times and finally i am not with netzero. I suggest your to try to call on this number 1-800-851-7908 You can also create trouble ticket which they reply surely. So just try it.
I really tired of calling netzero for cancelling my service. I tried many times but they still charged me for service which i never used. Please help me. If you any email address that will help to create a mail regarding my problem.
Posted:
Sun Apr 09, 2006 11:44 am Post subject:
I have just cancelled my Netzero account
I just asked to cancel my NetZero account too. To cancel it, you need to login to www.netzero.net with your user id and there is a tab saying "My Account". From there you should be able to locate a menu option on the left hand say about Cancel Account. Actuatlly, all you need to do is to call their 1-800-xxxx no to raise the cancellation. It will take a month for them to process the request too.
The reason that I have changed is because I have found a cheaper and better ISP provider. They offer a 10x speed unlimited access for only $9.95/mo. That's why I have changed. If you are interested, you can visit the Web Services section in www.Classified.m6.net There you should be able to find the ad for this.
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