Cable Modem Errors

[Tod]

Can you tell me that is your modem is connected or not? At that time try to connect using NIC or router.

[frank]

When I ‘m trying to connect without my modem it don’t show any other problem. What I do now?

[robert]

I suggest you that please try plugging in your modem directly to the firewall and then try to connect with Internet.

[jenipher]

When I plugged into a power strip with my Cable Modem – Motorola SB4100, it does not show me a single problem with Internet & I connected with Internet.

[Tod]

I had some problem after trying to connect via USB port. I uses Comcast Internet Connection and I tried to connect using it but It runs on same day. But the connection runs on the second day easily. How it happens?

[jenipher]

Thanks for your help and suggestions for to solve my ebay dropping out connection problem.

[Curt]

I have Motorola SB4100 cable modem on my network. On that I see, 3 lights on But when I’m trying to access pages from internet, it did not respond well and after some time it disconnected. When trying to reconnect further, the Sending & receiving lights are on but the online light- green light does not appear.
What is the problem? Is this occurred in my modem or not?
Can anybody explain me it?

[michel]

Hi Curt,
As I want to share my knowledge with you, as I know that the online light – green light means the after dialing the connection it gets IP Address. When It is not getting it not appeared Or otherwise you can’t connect with you cable server. Please call your Cable network administrator to tracing out route of your computer to see where the computer getting disconnected by loosing packets of data.

-------------------------------
Michel Lindsey.

[Curt]

If you getting the problem that arrived as in your earlier post. I think that it is the problems of weaken signals. Call your ISP to getting bad noise from your cable, so it not works properly.

[michel]

I tried with your suggestions. But the ISP says that all things are correct from our side. So what should I do now?

Help

[joe]

Let, I try to solve your problem. First we have to get the signal information from your computer.
First, Right Click on Network Connection that you using current. Click on TCP/IP > specify IP Address to 192.168.100.11 and subnet mask as 255.255.255.0 then Click Ok. Now your computer restarts and try yourself to connect with Internet.

[michel]

Thanks, for trying to solve my problem.

[joe]

Hi Michel,

If it doesn’t solves your problem while connecting then Please Open the Internet Explorer. When I opened it displays “The page can not displayed.” Don’t worry about that. Now type 192.168.100.1 in your Internet Explorer Address bar and press enter. Should you access the internal page information of your modem?

Thanks for reading..

[michel]

Yes, I have the access to the internal page of cable modem. But the other pages could not be opened.

[joe]

Be Patient. Don’t hurry!…..
Let I am going to solve your problem. Right click on your modem status on system tray icon. Click on signal & see what you are getting now. Click on the opened page by IP Address; See that what DHCP server IP address getting by your modem. Now click on Configuration & set it to default. Then reboot your computer and trying to connect.