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Cable modem and router problems


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thomas



Joined: 26 May 2004
Posts: 317

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PostPosted: Fri Jun 11, 2004 3:57 pm    Post subject: Cable modem and router problems Reply with quote

Since 15 days I suffering a problem that my router & my modem not works properly. The modem works fine when it connected with computer via Ethernet device and the wireless router also doing well as expected by its own. When I am trying to connect this two, it don’t want to communicate.

Jenipher
--------------------------
D-Link DI 524 router, Motorola SURFBoard 3100 modem, PIII 800 MHz CPU, Intel 810 C Motherboard
 
Mel



Joined: 26 May 2004
Posts: 963

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PostPosted: Fri Jun 11, 2004 4:18 pm    Post subject: Cable modem and router problems Reply with quote

Same problem I also facing, When I turn on the router, it exchanges some sort of data with modem for few seconds. Then the light abruptly goes dead. From the configuration, I see that it does not DHCP server.
What I do next?
 
Sam



Joined: 26 May 2004
Posts: 504

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PostPosted: Fri Jun 11, 2004 4:18 pm    Post subject: Cable modem and router problems Reply with quote

Please check with the IP assigned by your computer & also check the ISP’s IP. Then try to connect with network with help of router & modem.
 
frank



Joined: 26 May 2004
Posts: 787

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PostPosted: Fri Jun 11, 2004 4:18 pm    Post subject: Cable modem and router problems Reply with quote

I see that all IP’s are dynamic, & the ISP’s IP also same as that they ask. There is some sort of problem with your modem while communicating with modem & router & modem takes plenty of time while communicating each other.
 
joe



Joined: 26 May 2004
Posts: 536

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PostPosted: Fri Jun 11, 2004 4:19 pm    Post subject: Cable modem and router problems Reply with quote

Ok, I understand that there are problem with my modem & router. Is there anything else that might not works properly?
 
joe



Joined: 26 May 2004
Posts: 536

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PostPosted: Fri Jun 11, 2004 4:19 pm    Post subject: Cable modem and router problems Reply with quote

Have you tried that turning off your modem & router? Also you can turn off your computer & they trying to connection between the router & modem.
 
joe



Joined: 26 May 2004
Posts: 536

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PostPosted: Fri Jun 11, 2004 4:20 pm    Post subject: Reply with quote

Please try to power off the modem and router for at least 30 sec. Now power up the modem & give time up to 45 sec for warming up. After that plug in the router to modem. Now see that the problem still arrives or not.
 
frank



Joined: 26 May 2004
Posts: 787

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PostPosted: Fri Jun 11, 2004 4:21 pm    Post subject: Cable modem and router problems Reply with quote

Unplug the cable modem. Ensure that the cable from the modem is plugged into your router. Turn on your router & plug in your modem back. Now your router resets and detects a new MAC address. It have to fix your problem.
 
Sam



Joined: 26 May 2004
Posts: 504

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PostPosted: Fri Jun 11, 2004 4:21 pm    Post subject: Cable modem and router problems Reply with quote

Your modem should work after resetting your modem.
 
Mel



Joined: 26 May 2004
Posts: 963

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PostPosted: Fri Jun 11, 2004 4:22 pm    Post subject: Cable modem and router problems Reply with quote

I do the all the steps followed by you but it’s not working.
 
frank



Joined: 26 May 2004
Posts: 787

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PostPosted: Fri Jun 11, 2004 4:22 pm    Post subject: Cable modem and router problems Reply with quote

Let, first check that the MAC address assignments to DHCP server. Please take ISP providers help to get such MAC address assignments to DHCP server.
 
Sam



Joined: 26 May 2004
Posts: 504

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PostPosted: Fri Jun 11, 2004 4:23 pm    Post subject: Cable modem and router problems Reply with quote

Call your ISP for assigning the IP address while communicating with your NIC Card. It might uses Static IP. You can reset your router to solve it.
 
joe



Joined: 26 May 2004
Posts: 536

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PostPosted: Fri Jun 11, 2004 4:23 pm    Post subject: Cable modem and router problems Reply with quote

I worked it sometime but it is good to verify that I’m connected or not. I did it on my SURFboard modem. One thing I told that it takes more time to do it.
Thanks,
 
joe



Joined: 26 May 2004
Posts: 536

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PostPosted: Fri Jun 11, 2004 4:23 pm    Post subject: Cable modem and router problems Reply with quote

My computer assigned IP address dynamically. Could they fetch the MAC ID from NIC through my cable modem? Let me check it & that it the problem or not.
 
Mel



Joined: 26 May 2004
Posts: 963

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PostPosted: Fri Jun 11, 2004 4:24 pm    Post subject: Cable modem and router problems Reply with quote

Finally, I got the solution. The router configuration has a little bit confusion that dropped your speed up to 100 mbps to 10 mbps. Everything going smoothly with a capital SMOO. I had no idea to set this one or the other. The router manual doesn’t mention it. I found that by randomly seeing the configuration pages.
 
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