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cancel juno - how to cancel juno dialup internet service



 
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cancel juno problem
Guest



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PostPosted: Fri Oct 22, 2004 12:17 am    Post subject: cancel juno - how to cancel juno dialup internet service Reply with quote

For some reason i can not login to my account and I am still being billed by Juno internet service.

Please help. How do you cancel juno dialup internet service. I have tried calling 3 times and waited on hold for more then 30 minutes and then been disconencted.

What are my options in short to cancel juno internet service.

Thank you. My recommendation is cancel juno and find someone else, there service suck.
 
barron03@juno.com
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PostPosted: Sun Oct 24, 2004 12:07 pm    Post subject: Re: cancel juno - how to cancel juno dialup internet service Reply with quote

cancel juno problem wrote:
For some reason i can not login to my account and I am still being billed by Juno internet service.

Please help. How do you cancel juno dialup internet service. I have tried calling 3 times and waited on hold for more then 30 minutes and then been disconencted.

What are my options in short to cancel juno internet service.

Thank you. My recommendation is cancel juno and find someone else, there service suck.


Please cancel my account ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!! Evil or Very Mad
 
BETTYA426@JUNO.COM
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PostPosted: Thu Nov 25, 2004 9:34 am    Post subject: cANCELL juNO AT ONCE Reply with quote

I WIS TO CANCELL JUNO AT ONCE I WILL NOTIFY MY CHARGE ACCT TO CANCELL PAYMENT AT ONCE
ELIZABETH A FOSS 9925 ULMERTON RD.#165 LARGO FL 33771
 
betty426@juno.com
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PostPosted: Sun Nov 28, 2004 7:14 am    Post subject: Re: cANCELL juNO AT ONCE Reply with quote

BETTYA426@JUNO.COM wrote:
I WIS TO CANCELL JUNO AT ONCE I WILL NOTIFY MY CHARGE ACCT TO CANCELL PAYMENT AT ONCE
ELIZABETH A FOSS 9925 ULMERTON RD.#165 LARGO FL 33771
 
Guest
Guest



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PostPosted: Sat Jan 15, 2005 11:35 am    Post subject: Cancelling Juno Reply with quote

Apparently, all Juno numbers listed in "My Account" section of the web-site are not working completely or correctly.

I have tried the phone number 1-888-839-5866 on Saturday. It worked. They gave me a confirmation number. Let's see what happens...
 
Guest




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PostPosted: Fri Jan 21, 2005 10:52 am    Post subject: Re: cancel juno - how to cancel juno dialup internet service Reply with quote

cancel juno problem wrote:
For some reason i can not login to my account and I am still being billed by Juno internet service.

Please help. How do you cancel juno dialup internet service. I have tried calling 3 times and waited on hold for more then 30 minutes and then been disconencted.

What are my options in short to cancel juno internet service.

Thank you. My recommendation is cancel juno and find someone else, there service suck.
 
jaylin35@juno.com
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PostPosted: Sun Feb 20, 2005 12:25 pm    Post subject: cancel my service with juno Reply with quote

Please cancel my service with juno.
 
dearybury3@JUNO.COM
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PostPosted: Thu Feb 24, 2005 8:56 pm    Post subject: CANCELLING ACCOUNT Reply with quote

I have been unable to talk with someone via telephone to cancel my juno account and they finally via voice mail tell me I can go on line and cancel and when I go to that web site it keeps on and on but never am I able to cancel this account. I will resort to stopping payment via my credit card. The only way I know to stop or cancel this account. Some more way of doing business. Glad I am cancelling.
 
barbara



Joined: 08 Aug 2005
Posts: 1

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PostPosted: Mon Aug 08, 2005 1:46 pm    Post subject: Reply with quote

I spent one hour on phone to cancel my Juno account several weeks ago.
It required two phone calls. The first call the 'no service rep' refused to give me a cancellation # until 'I answered all the questions.' She then told me to wait and she would cancel my account after I gave her all info. she requested. Twenty minutes later she didn't get back on phone. Called next day and got better rep. He told me rep. #1 didn't want to get 'charged back' for my cancellation. He was going to tell his supervisor. He gave me cancellation #. For two days I checked my Juno account. It was not cancelled. It is several weeks now and I sent an e-mail to my account from my new Yahoo account and it didn't bounce. I have warned my credit card company that Juno will try to continue to bill.
ANY WORDS OF ADVICE?
 
Alan



Joined: 30 Jun 2004
Posts: 141

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PostPosted: Tue Aug 09, 2005 1:01 am    Post subject: Reply with quote

Hi

You dont need to cancel juno account now, because you have cancellation id. They will not charge you more for service you never used. So, dont think of it.

Bye.
 
Meow



Joined: 03 Mar 2006
Posts: 1

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PostPosted: Fri Mar 03, 2006 4:04 pm    Post subject: Reply with quote

TO CANCEL JUNO CALL THEM-THEN *IMPORTANT!* CALL YOUR BANK AND PUT A STOP PAYMENT FOR "JUNO ONLINE SERVICES" ON YOUR CREDIT/DEBIT CARD! THIS WAY THEY CANNOT CHARGE YOU AFTER YOU HAVE CANCELLED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
Don2 Mc



Joined: 26 Jan 2008
Posts: 1

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PostPosted: Sat Jan 26, 2008 2:12 pm    Post subject: How to cancel Juno service Reply with quote

I had a miserable time trying to cancel that service. Finally I heard about this web site. Go to it and cancel your service.
http://account.juno.com/cancel/juno
Good luck!
 
scott



Joined: 30 Jun 2004
Posts: 102

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PostPosted: Tue Jul 29, 2008 4:09 pm    Post subject: isp service provider Reply with quote

Hi

Juno is old and out of fashion. I have heard too many problems about juno. They don't cancel the services and never answer the phone at all.
 
jimmy



Joined: 08 Jul 2004
Posts: 166

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PostPosted: Wed Jul 30, 2008 10:11 am    Post subject: Reply with quote

From juno.com,

If you would like to cancel your account, please call our toll-free billing support number at 1-888-811-5866.

When you call, be prepared to provide your Juno Member ID and last 4 digits of your credit card or Platinum account number for verification purposes.

Note: This phone line is for billing-related calls ONLY; billing agents are unable to answer other types of inquiries.
 
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