Posted:
Fri Jul 07, 2006 6:14 pm Post subject:
Vonage Sucks!!!!...blows...you name it.
TOTAL RIP OFF: My phone has not worked in 3 weeks...horrible reception. To sum it up...towel heads galore...to cancel: 30 minute wait time...horrible quality reception and way, way overpriced...these clowns are a joke!!!
Pixel4Less.com
Joined: 07 Jul 2006
Posts: 1
Location: Torrance, CA
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Posted:
Fri Jul 07, 2006 10:27 pm Post subject:
True Indeed!!
I cancelled my account from Vonage and now switched to Sun Rocket. Service from them is ROCKING so far. No complains at all..
Posted:
Tue Sep 26, 2006 8:38 am Post subject:
VONAGE IS A SCAM!!
Trust me and if you dont, check out the www.bbb.com site (better business bureau) you will see all the complaints for yourself.
I signed up with them and after spending hours upon hours of time on the phone with thier tech dept and my internet not working whenever the vonage box was hooked up, it never worked. so obviously i cancelled by service and they lied to me, told me to call them for a return authorization number, so i could return the box to them. when i called them, i spoke to a rep and he said they do not want the box back and that i need to pay 40 dollars for it. i told them it does not work, why do i want a broken box? they said too bad, its in the fine print! although thier contract also states that the service will work great, but that end of the deal they could not keep up! so than i look at my credit card statement and they actually charged me 82.00 on top of the monthly charges i already incurred for a non working service! when i called them to find out why they charged 82 instead of 40 they made up some stupid charge that no one ever said anything about!! when i begged to talk to their superiors, they said there is none and when i asked for the phone number of the corporate office, they gave me the phone number for the technical dept just to get me off the phone! than they make you wait on hold for an hour just to call back!!
PLEASE SAVE YOURSELF THE HASSLE, go with a regular phone line for a few extra bucks!!!
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