need help to resolve problem setting up vonage voip using da

[Tod]

hey everyone .....

i m trying to setup vonage voip device brought from U.S

the device model is motorola vt2142

i went thru the manual and did all the things mentioned in the right order ..

when i take my phone receiver after doing the connections.. i get the recorded message ...

"your telephone line is not provisioned for use . please use another line "..

after connecting the device .. my broadband dataone is also not accessible .. the connection can sent some 70 packets but it receives 0 packets ..

i m using dataone home 500 plan with huawei quidway wa1003a series

the device has been tested and used in U.S .... so there may not be a problem with the device ..

i ve tried it with two different computers .. the same problem persists..

what could be the exact problem ? .. please help ..

Tod