Tod
Joined: 26 May 2004
Posts: 1101
Offline
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Posted:
Sat Apr 05, 2008 1:25 am Post subject:
RE - Problems using AOL |
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Hi
I have searched every note I have ever made about Firewalls with AOL and I am just not seeing something exactly like the problem you are having:
I have however foud this following information..
I would however like to continue to look for a better and more complete answer for you, but when I let to much time elapse from when you first sent in the Question until I answer it, I get a nasty reminder email from "All experts" reminding me I have a question pending, for right now this is all I have for you. I hope you will allow me additional time to lok for more information to correct this problem for you.
Thanks
Tod
SYMPTOMS OF FIREWALL PROBLEMS
If your firewall is preventing AOL software applications from functioning normally, you may be:
- Unable to connect to the AOL service
- Unable to see your Buddy List® window when you sign on
- Unable to send and/or receive instant messages
- Unable to browse the Web
- Unable to listen to Radio@AOL
- Unable to play other music or videos
If any of these symptoms are present, you may need to configure your firewall software to allow the applications listed in Section C access to the Internet.
C. AOL SOFTWARE APPLICATIONS
The following is a list of AOL software applications which can make network connections, and which may be monitored or prohibited from functioning properly by a firewall.
AOL software applications and corresponding file names:
America Online - waol.exe
AOL® Connectivity Service (ACS) - AOLacsd.exe or acsd.exe
AOL® Anti-Spyware Protection - asp.exe
AOL® TopSpeed(TM) Web Acceleration Technology - aolwbspd.exe or aoltpspd.exe
AOL® TopSpeed Monitor - aoltsmon.exe
AOL® Companion - companion.exe
AOL® Coach Player - AOLNySEV.exe
AOL® Dialer - AOLDial.exe
AOL® Tray Icon - aoltray.exe
AOL® Setup - aolsetup.exe
AOL® Internet Access Controls - spcauth.exe
EE Service Host - aolservicehost.exe
Port Magic® - portaol.exe
Radio@AOL - AOLMediaPlaybackControl.exe
Real® Media Player - realplay.exe
Talkback Diagnostics - aolload.exe
QuickTime® Software Suite - qttask.exe, QuickTimePlayer.exe, QuickTimeUpdater.exe
You're Got Pictures® Screensaver - ygpsstra.exe
For more information about using firewalls with the AOL® service, please go to AOL® Keyword: Firewall Help.. |
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