| Author
|
Message |
|
henry
Joined: 30 Jun 2004
Posts: 156
Offline
|
 Posted:
Sat Aug 02, 2008 2:00 am Post subject:
Download/upload speeds slow during the day |
|
|
HI
In the morning and night, speeds are fine and range between 700-900/324, but it seems that whenever I run a speed test during, my speeds are 100/100s. I ordered 1.5mbp, but because of "distance" problems (I qualified on the DSL Extreme website), my internet was set to safe mode yesterday and everything was fine, but now it's the day after and nothing has changed. Is there anything I can do to fix this problem?
I have been told countless times to either get my line checked by covad or downgrade my service, and I know both would be futile. |
|
| |
|
 |
frank
Joined: 26 May 2004
Posts: 787
Offline
|
| Posted:
Sat Aug 02, 2008 2:03 am Post subject:
RE : Download/upload speeds slow during the day |
|
|
Slow speeds on a line are usually indicate a problem on the line between the modem and phone companies central office. It could be due to the distance or quality of your line from the phone companies central office to your location or problems on the line either inside or outside your location. The best way to determine what the issue is would be to have a phone company technician dispatched out to your location to test the line. If you send me your DSL Extreme account information I would be happy to review your account and open a ticket with our support team to account you and further trouble shoot.
Regards,
Frank |
|
| |
|
|
lauren
Joined: 30 Jun 2004
Posts: 83
Offline
|
| Posted:
Mon Aug 25, 2008 2:34 pm Post subject:
Speed Test |
|
|
| How can I actually test my DSL speed? |
|
| |
|
|
mitchall
Joined: 01 Aug 2008
Posts: 5
Offline
|
|
| |
|
|
mitchall
Joined: 01 Aug 2008
Posts: 5
Offline
|
|
| |
|
|
|
|
FAQ
Search
Register
Profile
Log in to check your private messages
Log in
