Slow DSL Modem

[meschif]

I have AT&T Express DSL plan.

I was getting 1.2 Mbps speed till last week. But since last 3-4 days my download speed gets very slow. I reboot modem so many times but no change.

I tried calling AT&T support and they says everything is working fine from their end.

I can't download movies, play games.

Please help me.

[Garry Gavin]

Hi,

or comparison, I currently have attenuation of 51.5, which is worse than you have. My noise margin is 10.5 downstream, sync rate is 2496 fastpath, output power is 15.2 (downstream).
You are doing worse than me on noise margin, sync rate, output power. But with lower attenuation you should be doing better.
If possible, test with the modem connected at the NID.
»AT&T Southeast Forum FAQ »How to check modem stats, synch rates & speeds from test jack at the NID.
If it is good at the NID, you have house wiring problems. If it is still bad at the NID, then contact your isp for line problems.


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[Garry Gavin]

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